Refund policy

30-day money-back guarantee. You can request a refund within 30 days of delivery.

Damaged, faulty or wrong item: email us a photo within 30 days of delivery and we will send a free replacement or a full refund. You do not need to return the item.

Change of mind: items must be unused and in their original condition. Email us first for the return address. Return postage is paid by the customer. Once we receive the item we refund the item price to your original payment method within 5–10 working days.

Your statutory rights as a consumer are not affected.

Contact: cuddlesantashop@outlook.com